Ordering Options
We make the ordering process as simple and straightforward as possible. You can place your order directly through our webshop, via email, phone, or fax. Regardless of your preferred method, your order will be handled quickly, securely, and efficiently. We offer various payment options, including Purchase Order Number (PO#), credit card, cheque, or wire transfer.
Ordering via Your Procurement Department/ by Fax
Placing orders through your procurement department or via fax is straightforward. All we need is:
- Product number
- Delivery address
- Ordering/billing address (if different from delivery address)
- VAT ID (for customers within the European Union only)
- Contact information (order or user name, email address and phone number)
Please send your order to:
1. International customers:
Address: antibodies-online GmbH, Schloss Rahe Strasse 15, 52072 Aachen, Germany
Phone: +49 241 95 163 153
Email: orders@antibodies-online.com
Fax: +49 241 95 163 155
2. US customers:
Address: antibodies-online, Inc., PO Box 5201, Limerick, PA 19468, USA
Phone: +1 877 302 8632
Email: orders@antibodies-online.com
Fax: +1 888 205 9894 (Toll-free)
3. Chinese customers:
Via: 4A Biotech Co.,Ltd.
Tel +86 400-7060-959
Email: sales@4abio.com
Fax +86 10 56315212-8813
Order Online Easily
You can place an order directly online by adding the desired products to your shopping basket and clicking "Order online." You will then be prompted to enter your ordering details. Registration is required. Payment can be made by wire transfer upon receiving an invoice or by credit card.
How Can I Be Sure That Antibodies-Online Has Received My Order?
You will receive an email from antibodies-online.com, confirming your order. In case you have not received a confirmation within 24 hours please contact us: info@antibodies-online.com
I Have Added the Wrong Product to My Shopping-Basket, How Can I Delete It?
In order to change the amount of selected products or to delete items, select the shopping-basket (you will find it in the uppermost right hand corner, symbolized by a shopping-basket icon) and click “remove”. In order to adjust the amount of a product, simply press the plus or minus signs next to the item.
